More Than Software
Socon Service Management is more than just a software platform. Our dedication to client service support is what makes Socon Service an industry leading service contractor management solution. From initial consultation through to customization, deployment, training and support, you have the dedication, focus, experience and expertise of an entire team led by your dedicated project manager.
Complete service contractor management systems are much more than just software, it must be a complete solution set. The software itself is just one part of the solution which must also include dedicated service, support, planning, consultation, training and much more.
Consulting and Planning
Your consultant and project manager will work with you to gain an in-depth understanding of your system objectives, requirements, organization, structure, management, administrations, workflow, processes and procedures in order to design, develop, and implement a fully customized management solution that’s a perfect fit based on your specific requirements.
Customized System
Combining our experience and expertise with the information and objectives gathered by the consultant and development team, we will fully customize the Socon Service platform to perfectly suit your specific safety needs and requirements. Every aspects of the system from forms and documents to entire modules and even new function can be customized to your specifications.
Paperless Operations
Due to the rapid and measurable ROI, a common starting point for many organization is to eliminate paperwork first, as paperwork, forms, records, data entry, and reports are some of the most time consuming and costly tasks. The objective would be to eliminate the paperwork by digitizing forms and records, streamline data entry, centralizing the data, and providing live reports and updates.
Business Automation Solutions
The purpose of business automation is to lower costs, increase productivity, streamline workflow and improve overall management control. A major feature of the Socon Service solution set lies in its powerful and integrated business automation functionalities. From simple processes to complex procedures, Socon Service can help automate and streamline your entire business.
Management and Support
Once a software system such as Socon Service has been implemented and integrated, the system will need to be deployed across the organization including setup, training and support. Ongoing maintenance, updates, management and technical support will also be required to ensure the long term success of the system. Your dedicated team will provided hands-on service and support.
Software Integration
Some of the more challenging aspects of software system procurement lies in the installation, configuration, customization and integration with other systems as well as its organizational deployment and user training. We provide the necessary technical resources and expertise as well as the project management experience necessary for successful systems integration projects.
Digital Transformation
Organizations today must adapt, evolve and transform to the digital ecosphere in order to remain relevant. We help organizations with their digital transformation by using Socon Service as the transformative core and then developing, customizing and implementing other digital transformation technologies such as cloud computing, web based services, management software, business automation and more.
Custom Management Software
In addition to the Socon Service platform, we can also work with your management and staff to design, develop and implement custom management software and applications based on your organization, management, operations and requirements. A modular development method offers a flexible and accessible approach to developing a fully integrated custom management software system.
Custom ERP System
Socon Service is a complete Enterprise Resource Planning system which is a fully integrated management software system designed to manage every aspects of a business from sales and marketing to production and operations, all the way through to human resources, accounting and more. Custom ERP systems are powerful management tools for Mid to Enterprise level organizations.
